THE EXPERIENCE
What can I expect from Studio of Wonders Berlin?
Made to create. Our studio contains more than 25 interactive worlds to bring your creative ideas to life. Photos, videos, reels, TikToks – you name it, we can do it. Not only do we provide over 600 m2 of space for content creation, but also sets and backdrops that will make your social media feed stand out from the crowd.
Where is the experience located?
We are located right in the heart of Berlin, at Leipziger Platz 12 in the Mall of Berlin – 2nd floor and within walking distance from the Brandenburg Gate, Friedrichstraße and Potsdamer Platz.
ON SUNDAYS:
On the piazza of the Mall of Berlin, you will find a large blue door of the AllStar Gym – just walk through, go to the 2nd floor and right at the top you will find the Studio of Wonders.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in a venue.
How long does the experience last?
You will have up to 90 minutes to explore our exhibition. But please don't feel stressed – if you need a few minutes longer, just let our staff know.
Will food and beverage be available on site for purchase?
Unfortunately, there won't be food or beverage for purchase at this event.
Is there parking available?
The Mall of Berlin has a large multi-storey car park, which is a two-minute walk away. The connection via bus, S-Bahn and U-Bahn, is also perfect.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
As this is an immersive experience, we encourage you to dress up, but it is not mandatory. There's no set dress code, so if you don't want to dress up, a casual look will be fine.
Will there be merchandise for sale?
Unfortunately, there will not be merchandise for sale at the event.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 10 min minutes.
Can I bring animals? Are service dogs allowed?
Unfortunately, no animals are allowed in this event’s location—not even service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience? Can I smoke or vape?
No smoking or vaping inside of the venue, please.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker.
For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.
Is the experience accessible for deaf/visually impaired people?
We are happy to confirm that both deaf and visually impaired people will be able to enjoy this experience.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
"Will restrooms be available on site?"
This venue has restrooms—please ask our staff on site for indications.
"Can I take photos or record the experience?"
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
"Is there a Lost & Found?"
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at
info@studioofwonders.com
"Is coat check available?"
Yes, we have lockers in the entrance area.
"Is there an age requirement?"
All ages are welcome to this experience! Please keep in mind that the space is not accessible for prams/strollers. Kids under 3 years old will be allowed in for free.
"Will there be an audio guide?"
Unfortunately, this experience does not include an audio guide.
TICKETS
Where can I get tickets?
- On the Fever App, available on Google Play and the Apple Store.
- On the Fever Website
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the
Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please
contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the
Apple Store or
Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please
contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our
T&Cs.
Where can I learn about the privacy policy?
You will find everything about the privacy policy
here.
Can I make a group or B2B booking?
For all group bookings or B2B requests like film and video productions, please contact our on-site team at edmond@studioofwonders.com
Can I book a professional photographer?
If you want to book a professional photographer, simply send us a request at info@studioofwonders.com. Please note that you need a valid ticket to book shootings. Please provide your ticket ID in the request.
Do you offer press passes?
Can I host parties or events at Studio of Wonders Berlin?
